Arsalan YasinHow to Optimize Delivery Schedules in Odoo 18 by Managing Lead Time
Optimizing Delivery Schedules with Odoo 18 Lead Time Features
Lead times in Odoo 18 are fundamental elements that help organizations control their production along with shipping and procurement to stop supply chain holdups. The lead times have three distinct sections.
- Manufacturing Lead Time: The schedule for manufacturing items requires a specified period for product creation.
- Supplier Lead Time: The delivery process of materials by suppliers requires supplier Lead Time.
- Customer Lead Time: The time it takes to deliver manufactured products from completion to customers is defined as customer lead time.
Businesses that set specific lead time parameters improve both their planning capabilities and inventory tracking and they guarantee on-time deliverables.
Understanding Customer Lead Time
The growth of ecommerce has transformed customers to expect rapid supply logistics. Customer trust suffers from delivery delays which leads companies to lose potential sales opportunities. Customer Lead Time in Odoo 18 serves as a solution through its capability to assist companies in providing accurate delivery schedules.
What is Customer Lead Time?
A product’s delivery time to a customer spans across the customer lead time duration. Organizations gain better delivery time prediction capabilities through proper definition of this metric.
The system sets delivery dates which must occur before or within the specified 10-day period when a customer places an order.
Setting Customer Lead Time in Odoo 18
The following procedure sets Customer Lead Time for a product in Odoo 18.
- Users should access the Sales Module followed by opening the Products menu.
- You must choose the product that requires its lead time to be established.
- Within the Inventory tab you will uncover the Customer Lead Time function.
- Add the particular time frame (10 days) as the lead time requirement.
- Save the changes.
Example:
Set the lead time at 10 days for the product case of a phone under the Sales Module. After sales order creation the system applies automatic delivery date calculation.
Managing Sales Orders with Customer Lead Time
- In the Sales Orders section, create a new sales order.
- Add the customer’s details and the product for which you have defined the lead time.
- Verify the sales order details, including the order date (e.g., 01/04/2025).
- The system will automatically calculate the Delivery Date based on the set customer lead time. In this case, it will be 10 days later (e.g., 01/14/2025).
By managing lead times effectively, Odoo ensures that products are delivered on time, boosting customer satisfaction and business productivity.
Understanding Security Lead Time for Sales
The Security Lead Time capability in Odoo 18 delivers extra time to delivery schedules to avoid shipping setbacks. The delivery time frame is advanced to prevent late shipments because of this security measure.
The delivery date set by Odoo for May 10 becomes the result of combining May 13 expected delivery date with a 2-day security lead time duration.
Setting Up Security Lead Time in Odoo 18
To set up security lead time:
- Go to the Inventory Application in Odoo 18.
- Navigate to the Configuration Settings.
- Under Advanced Scheduling, enable the Security Lead Time option and define the number of days (e.g., 2 days).
- Save the settings.
Testing Security Lead Time with Sales Orders
- After setting up the security lead time, go to the Sales Module and create a new sales order.
- Select the customer and product (e.g., PHONE).
- Confirm the order, and you’ll notice that the Delivery Date is automatically adjusted to reflect the security lead time.
For example, if the original delivery date is set for 01/14/2025, Odoo will adjust it to 01/12/2025, factoring in the 2-day buffer.
The Impact of Security Lead Time on Customer Satisfaction
Security Lead Time enables businesses to send their customers their orders before their original delivery date. Better customer satisfaction emerges from advanced delivery times which strengthens customer loyalty and enhances the chance of repeat orders.
Conclusion
Between its Customer Lead Time and Security Lead Time features Odoo 18 offers companies essential tools which manage delivery planning for improved logistics efficiency. The combination of delay prediction techniques with buffering strategies enables businesses to establish better operational plans together with reduced risks that enable them to exceed customer satisfaction goals and achieve superior supply chain outcomes.
Transform your delivery planning and exceed customer expectations with Odoo 18’s powerful lead time features. Contact me today to hire an Odoo implementation consultant and streamline your logistics for superior supply chain outcomes!
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